Our Answers to Common Questions About Influencer Marketing

As social media usage continues to grow, the importance and value of influencer marketing increases. Businesses are beginning to look into influencer marketing as a way to build brand awareness and multiply revenue. We consistently receive a handful of similar questions regarding influencer marketing. This blog post is focused on answering those frequently asked questions.

Influencers help you gain access to new communities who may be interested in your brand.

Influencers help you gain access to new communities who may be interested in your brand.

Q: How do I find influencers to work with?

A: One effective way to find influencers to work with is to check out the top posts for the hashtags specific to your industry. If your hashtag is #cooking, check out the top posts with the hashtag #cooking. The same goes for other topics. You’ll be able to see influencers who regularly produce quality content that fits in your niche. This link explains how Instagram Hashtag Following works.

Influencer marketing is an effective way to increase attendance at events.

Influencer marketing is an effective way to increase attendance at events.

Q: How do I know if it’s a good influencer to work with?

To know if an influencer will help you gain a positive ROI (return-on-investment), it’s important to figure out the engagement an influencer receives. Instagram engagement is a combination of likes and comments. Use this Instagram calculator to figure out the engagement rate of an influencer you’re interested in. Influencers who have an engagement rate of more than 8% are often good to work with. Remember that engagement rate is more important than total followers. It’s always a good idea to work with influencers have an engagement rate in the double digits and also do a great job of responding to comments and direct messages.

Choose to work with influencers who have great engagement rates.

Choose to work with influencers who have great engagement rates.

Q: Do I have to pay influencers?

A: You don’t always have to pay an influencer when you team up. Some influencers are only looking for free product. Other influencers will give you a shoutout if you give them products or services that are equal to a specific monetary value that makes them feel like it’s worth their time.

Influencer marketing can provide a better ROI than traditional and digital advertising.

Influencer marketing can provide a better ROI than traditional and digital advertising.

Q: How do I get influencers to agree to work with me?

A: Influencers want to work with brands who fit their values and help them provide authentic content for their followers. Don’t reach out to influencers just because they have 100,000 followers or 10,000,000 followers. Make sure the influencers you want to work with have similar values and you’re able to help them with their goals. When pitching influencers, explain as simply as possible how your brand will help them and provide value for their followers.

Clarify expectations and always deliver as promised when working with influencers.

Clarify expectations and always deliver as promised when working with influencers.

Q: What do I do if they agree to work with me?

A: Congratulations! You got an influencer to say yes to working with you! Be sure to nail down expectations and strive to be as transparent as possible. Communicate with the influencer what he/she can expect to receive from you. If you’re shipping product, send them the tracking information. If they’re coming to your business for an experience, plan out the details of their time with you. Set yourself up for success.

Avoid These Types of Social Media Posts for Your Business

The types of posts you share on your business social media accounts matter. That’s why you should avoid these types of posts whether it’s for Facebook, Twitter, or Instagram. It’ll help you protect your brand and stay focused on your goals.

Stick to food if your business is centered around food.

Stick to food if your business is centered around food.

Viral content that has nothing to do with your business

Stick to what you’re an expert of when it comes to sharing social media posts.

Stick to what you’re an expert of when it comes to sharing social media posts.

Stop sharing funny cat videos to your Facebook business page when you are an accounting firm. Don’t share sports fail videos when you run a catering company. Sure, those videos may be trending but it tells your customer base that you’re having an identity crisis. The best thing you can do is share the content that you’ve produced. Create videos and written content that brings value to your customers. Your original content can be anything from tutorial videos to sharing updated office hours.

Religious and political posts

Don’t share your political opinions or religious opinions. You’ve been warned.

Don’t share your political opinions or religious opinions. You’ve been warned.

You open yourself up to a great deal of risk when you choose to go political or religious in any way. Keep your opinions to yourself. People choose to engage with your business on social media because you help them solve specific problems. Restaurants provide food and memorable experiences. Mechanic shops give people a peace of mind while keeping their cars running. Always remember what your business does and the problems it solves for people. When in doubt of what to share, stick to creating your own content that helps your clients/customers improve their lives.

Negative posts about clients/customers

Having a less than desirable encounter with a customer doesn’t justify trash talk.

Having a less than desirable encounter with a customer doesn’t justify trash talk.

This is a huge no-no. Avoid this like the plague. You’re not going to win people over when you’re bashing people on your blog and social media outlets. Negative posts about people causes you to alienate them and future customers.

Now that you know what to avoid, visit this link for ideas of how to connect with customers on social media.